Designing the Invisible: How Systems, Services & Behavioral Design Shape Everyday Experiences
Briefly

The article emphasizes that design transcends mere aesthetics, focusing on deeper purposes such as user experience (UX), branding, and emotional connections. It discusses the importance of understanding products as contextual and emotional entities. Good design, particularly in UX, should evoke satisfaction and integrate seamlessly into users' lives. The workshop "Designing the Invisible" aimed to reveal hidden design forces influencing experiences. It targets designers and creatively minded individuals, encouraging them to explore both visible and invisible design components that enhance functionality and meaningful engagement.
Design should serve a deeper purpose beyond first impressions, supporting the entire journey from acquisition through continued use, reuse, and responsible disposal.
Often, the most powerful design is what we don't see, manifesting in systems and services that guide user experiences in the background.
A good product doesn't just work; it works within context and can evoke emotion or reflect personality, offering more than just functionality.
Branding encompasses the identity of a person, product, or company and includes the story, tone, values, and visual language that shape long-term emotional connections.
Read at Medium
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