#field-office-staffing

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fromNextgov.com
2 weeks ago

Social Security wants about 15 million fewer visits in its field offices

The Social Security Administration wants to halve the number of people that go to its field offices in the 2026 fiscal year. More than 31 million people visited SSA field offices over the last fiscal year. Now, the agency aims to have 50% fewer visits - or no more than 15 million total - in fiscal 2026, which began in October, according to internal planning documents viewed by Nextgov/FCW.
US politics
Retirement
fromwww.npr.org
7 months ago

Employee cuts at Social Security are leaving remaining workers struggling to keep up

Social Security field offices face significant staffing challenges, leading to burnout among existing employees and affecting service delivery to millions.
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