#online-reviews

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fromEater
1 week ago

Chefs and Owners Share Their Most Unhinged Yelp Reviews

We're here to talk about a dreaded four-letter word in the industry: Yelp. You don't need me to tell us how annoying, cruel, and occasionally inaccurate that review platform can be, but you also can't deny that Yelp's influence is everywhere today, echoed in platforms like Resy, Beli, or Google Maps. This year, Eater has been celebrating its 20th birthday by looking back on the last two decades, and we'd be remiss to talk about them without mentioning the app, born a year before Eater, that you love to hate.
Food & drink
fromSocial Media Explorer
1 week ago

Ethics of Suppressing Negative Reviews in Healthcare

In an industry where trust is paramount, healthcare providers walk a fine line between managing their online reputation and maintaining transparency. As patients increasingly rely on online reviews to make decisions about their health and well-being, the stakes for what's posted online-good or bad-are incredibly high. This has led to the rise of Healthcare Reputation Management services, like those offered by Dignified Online, that specialize in helping providers protect their image in an ethical, effective way.
Healthcare
Online marketing
fromFinancial Planning
3 weeks ago

How advisors can get noticed in a no-click search world

AI-powered summaries and chatbots will determine which firms prospects see, making online reviews and social proof essential for being recommended.
E-Commerce
fromBusiness Matters
1 month ago

Why customer reviews are crucial for small business success

Online reviews significantly influence customer decisions and are essential for small business marketing strategies.
Marketing
fromeLearning Industry
2 months ago

Brand Monitoring Made Easy: 5 Ways To Track Brand Mentions And Safeguard Your Reputation

Brand monitoring tracks online brand mentions to manage reputation and improve customer perception.
Social media marketing
fromBusiness Matters
3 months ago

How to Get Google Reviews for Business Growth in 2025

Online customer reviews are now more important than advertisements for defining a brand.
Google Business Profile is essential for local businesses to thrive by enhancing visibility and reputation.
Marketing tech
fromThe IP Law Blog
3 months ago

The Briefing: Fake Reviews, Real Consequences - Consumer Review Dos and Don'ts (Featured)

Companies must understand FTC rules to use online reviews and influencer marketing effectively.
Marketing tech
fromClickUp
5 months ago

13 Customer Testimonial Examples That Build Trust | ClickUp

Customer testimonials significantly influence purchase decisions by providing authentic validation.
Testimonials are more impactful than advertisements, acting as peer recommendations.
Marketing tech
fromHackernoon
7 years ago

If Your Products Aren't AI-Searchable, You're Already Losing | HackerNoon

OpenAI is launching e-commerce within ChatGPT, prioritizing personalized customer reviews over traditional keyword search.
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