#online-reviews

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#reputation-management
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fromSearch Engine Roundtable
1 month ago

Google Local Service Ads Reviews Often Mention

The introduction of the 'Reviews often mention [keyword]' feature in Local Service Ads resembles previous review summaries, raising questions about the significance of keywords in review rankings.
Social media marketing
fromBusiness Matters
1 month ago

How to Get Google Reviews for Business Growth in 2025

In 2025, businesses must leverage Google Business Profile updates such as enhanced messaging tools and AI-driven review summaries to thrive in local markets.
Social media marketing
#consumer-behavior
London food
fromwww.theguardian.com
4 months ago

The customer isn't always right': north Wales chef loses appetite for difficult diners

Many restaurant owners are moving away from the 'customer is always right' mindset due to abusive behaviors and unjust complaints.
London food
fromwww.theguardian.com
4 months ago

The customer isn't always right': north Wales chef loses appetite for difficult diners

Many restaurant owners are moving away from the 'customer is always right' mindset due to abusive behaviors and unjust complaints.
more#consumer-behavior
Marketing tech
fromHackernoon
7 years ago

If Your Products Aren't AI-Searchable, You're Already Losing | HackerNoon

OpenAI is launching e-commerce within ChatGPT, prioritizing personalized customer reviews over traditional keyword search.
fromFast Company
4 months ago

Toronto's hottest tourist attraction is . . . a tree named Rodney

One visitor claimed to have traveled all the way from the UK just to see Rodney, who stands proudly on a patch of grass near King Street and Strachan Avenue. 'Definitely worth it,' they wrote. 'We did the night tour, which I would highly recommend.'
Toronto
London food
fromTasting Table
4 months ago

How To Spot A Reservation-Worthy Restaurant Before You Book - Tasting Table

Researching and booking restaurants involves navigating unreliable online information and reviews.
#customer-feedback
more#customer-feedback
Miscellaneous
fromMail Online
7 months ago

'AI mafia' gang floods restaurant with scathing reviews to extort 10k

A London restaurant was targeted by an AI mafia demanding £10,000 after bombarding it with fake negative reviews, highlighting online reputation threats.
Experts emphasize the increasing risk of automated attacks on businesses, underscoring the challenges in safeguarding online reputations.
fromBusiness Insider
11 months ago

A new study shows that men are terrible at giving medical advice online

A recent study found that WebMD reviews from women were an early predictor of quality issues with drugs leading to recalls, while men's reviews were not significant.
Women in technology
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