fromFast Company
1 week agoThe high-stakes politics of exclamation points
"So if you use them in January," LaMantia recalls being told, "you better hope there's nothing to exclaim for the rest of the year." The rule stuck. LaMantia still thinks about that rigid quota today. "I use exclamation points all the time in texts and emails. If you don't, the message sounds more stern," he says. "But I can't remember the last time I used one in a business article."
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