The idea for Keplar was conceived in 2023 when Dhruv Guliani (above right), previously an engineer at Google, where he worked on speech and voice AI models, and machine learning engineer William Wen, participated in the South Park Commons founder fellowship program. The duo spoke with market researchers and brand managers and realized that the tools these professionals rely on - written surveys and interviews conducted by humans - can now be replaced by conversational AI.
Additionally, the model provider said that the updated gpt-realtime model has shown improvements in following complex instructions, calling tools with precision, and producing speech that "sounds more natural and expressive."
Leena's agentic AI colleagues can handle domain-specific and cross-domain requests, serving as go-betweens for employees and enterprise systems. The human is always in the loop; the agent must request approval before taking action.