REALLY, an MVNO on T-Mobile’s network, announced a new AI-based pilot project. It aims to build an AI assistant trained on your voice to handle trivial calls for you. The company's CEO says the AI clone is not meant to replace you, but to help focus on what's important.
A college student in Wuhan tells WIRED that she was stuck in a Baidu robotaxi with two friends for about 90 minutes on Tuesday. The student says the car malfunctioned and stopped four or five times during the trip before it eventually parked in front of an intersection in eastern Wuhan.
With just a single tap, subway and bus customers now have access to real-time arrivals at the stops closest to them, along with live positioning of the nearest trains and buses, clearer station layouts, and better transfer information.
Her payment form wasn't connecting to the payment processor, and every attempt ended in an error message that made no sense. I understood her frustration. As a founder myself, I was acutely aware of the pain of trying to run a business and feeling like nothing was going your way. When I dug into her form, I found the problem a few minutes later: a mismatch between test mode and live credentials.
I've been an Amazon customer for 20 years, but after changing my phone number, I'm locked out of my account because two-factor authentication (2FA) still uses my old number. I've called Amazon six times, sent photos of my driver's license three times, and even emailed executives using your contacts but no one has fixed it. Amazon updated the phone number on my account, but 2FA remains broken.
Under the IQ Fiber brand, ThinkBig Networks serves Maryland customers with its original local team and a 100%-fiber-optic network. The company plans to move forward with its network deployment to additional locations across the Chesapeake Bay and Mid-Atlantic regions. According to the company, with the rebrand to IQ Fiber, former ThinkBig Networks customers will enjoy: IQ Fiber's account portal with account details, billing history, and online support tools Technical support from IQ Fiber's 24/7 in-house support team
Google Ads may be testing the ability to subscribe to support updates via WhatsApp. Google has rolled out a new option to get real-time support case updates directly on WhatsApp, at least some folks are seeing this. Arpan Banerjee posted about this enhancement on LinkedIn and said, "A small feature, but a big boost in convenience for anyone managing Google Ads."
Kenjo is an innovative all-in-one HR software that makes the daily work lives of employees, teams, and HR departments better and simpler. With Kenjo, HR teams can successfully recruit candidates, manage employee documents, on/off-boarding, time off, as well as employee surveys and feedback. This frees up time for employees to focus on the most valuable asset of any company: the employees themselves.
Businesses replacing human support agents with chatbots isn't new. Even before the AI chatbots of today, which are extremely common now, companies were using heavily engineered chatbots that could understand only certain keywords and respond with specific answers. They were terrible, but the one remarkable thing about them is that they showed us what different demographics really expect from customer support and set the standard for how AI-first helpdesks should work - not only in terms of support agents but support overall, including documentation.
Salesforce has slashed another 4,000 jobs from its customer support workforce as the tech giant doubles down on artificial intelligence, even as the company reports strong financial results. The latest layoffs gutted Salesforce's customer service division, reducing its headcount from 9,000 to 5,000. AI agents now reportedly handle about one million customer conversations. list of 4 itemslist 1 of 4list 2 of 4list 3 of 4list 4 of 4end of list In a recent episode of The Logan Bartlett Show, CEO Marc Benioff justified the cuts by saying he needs less heads as Salesforce invests heavily in AI across its operations.
If you want to refund a game, you can't do it from your console. Instead you'll need to log in to the PlayStation website or open the PlayStation app and follow these instructions, but the process is still quite simple. How To Refund A Game On the PlayStation Store Or App Go to the PlayStation store. Click on the three dots in the top right corner. Select the option that reads "Transaction History" Select one of your purchases and choose the "request refund" option.
While the documentation was extremely thorough, it was sometimes difficult to know where to look for any particular piece of information. Things were always correctly cross-referenced but sometimes the process of tracking the flow of any particular function could take you across many of the dozens of manuals.
Google Cloud is offering organizations the option to keep Gemini 2.5 Flash machine learning processing entirely within the UK to address data sovereignty concerns. This allows customers to select the UK region for data storage and processing, which is crucial for sectors like financial services that warrant local data compliance.
