This new coding tool helps developers work autonomously on Salesforce apps and agents by handling much of the technical implementation automatically. Agentforce Vibes can help developers from the app idea phase to building to observability with enterprise security and governance controls baked in.
CEO Marc Benioff said during a Labor Day podcast that the company has already cut 4,000 customer support roles after deploying its own AI agents. "I've reduced it from 9,000 heads to about 5,000 because I need less heads," Benioff said, calling the past eight months "the most exciting" of his career. (A Salesforce spokesperson later clarified that many of the affected jobs were support engineers who were shifted into other roles.)
Shares of Salesforce Inc. (NYSE: CRM) lost 7.43% over the past month after sliding 1.58% the month prior. That has dragged down the stock's year-to-date loss to 24.35%. Over the past year, CRM is in the red, down 3.38%. Amid that slump, the company's market cap has shrunk to around $239.15 billion, with 1,274 institutional owners having decreased their positions.
The Org Intelligence module added to the Copado AI Platform leverages metadata exposed on the Salesforce platform to extrapolate relationships, promising an 80% reduction in discovery time.
