If your team isn't actively managing ongoing client work or focusing on client satisfaction, it will eventually show-especially in your cash flow. This lack of structure affects client satisfaction and ultimately your revenue. In fact, acquiring a new customer can cost five to seven times more than retaining an existing one. To improve retainer agreements and manage retainers efficiently for creative agencies, here's a compiled list of the top retainer management software to help you handle recurring client work and maintain long-term client relationships.
Ask any lawyer how much time slips through the cracks of a hectic day, and you will likely hear the same story: the challenge of keeping accurate records of billable work. Whether it's drafting a motion at midnight, answering a client's quick text on the train, or researching case law between meetings, these small but important increments of labor often go unrecorded.