The future of the human experience with digital products necessarily depends on the relationship we will have with information - whether predicted or post-dicted. The use of Artificial Intelligence (AI) and, soon, quantum computing, will dictate the evolution of the digital environment we live in and, consequently, the evolution of human beings themselves over the coming decades - or perhaps the next century.
As a UX designer with a background in front-end development, I was struck by this phrase that kept popping up on LinkedIn. The culprit seemed obvious: generative AI. Developers were embracing it faster than designers (or so I read). I realised that I used AI a lot when I was coding but barely touched it in my design work. Meanwhile, my developer colleague, an AI power user, was releasing features faster than ever.
Seeing your life as a Hero's Journey can make you happier, more resilient, and more fulfilled. But these same principles can also transform your digital products, helping you create more motivating and meaningful user experiences. In this article, I'll share insights from a recent paper on the psychology of the Hero's Journey. I'll explain what it is, guide you through a simple exercise to help you experience its psychological effects, and explore how you might heroify your own digital products.
Recently, I was asked to work on a platform for an industry facing real headwinds. Layoffs and overwork have left many people drained, and the question from the client was simple but profound: can design ease some of that mental burden for the people using our platform? Not with gimmicks or forced fun, but with subtle sparks of relief. When we talk about ease, two factors consistently emerge in both psychology and design research:
Real-time dashboards are decision assistants, not passive displays. In environments like fleet management, healthcare, and operations, the cost of a delay or misstep is high. Karan Rawal explores strategic UX patterns that shorten time-to-decision, reduce cognitive overload, and make live systems trustworthy. I once worked with a fleet operations team that monitored dozens of vehicles in multiple cities. Their dashboard showed fuel consumption, live GPS locations, and real-time driver updates.
UX designers frequently work in ambiguous spaces, most notably the discovery phase. We collaborate closely with product managers to identify new problems, understand users' goals and frustrations, and strategically develop solutions to address their needs. However, the best solutions aren't always straightforward, and with AI being embedded in every new product and feature, it makes things a bit more challenging. Just as we get comfortable using AI, something changes or evolves. This makes AI features unpredictable and difficult to document requirements for.
When I felt I was making a solid revenue from YouTube ads and sponsorships, I quit my six-figure tech job at eBay and went all in on my long-term goal. I wanted to create my education program called Fast Track UX - an online course. In the two years since then, I've built a strong clientele and grown my income back to six figures,
"Maintaining user trust matters a ton, especially in the age of AI. Whether you're in a highly regulated industry like FinTech or working B2B/SaaS, choices that erode user trust aren't just a UX problem: it's a business issue that costs companies millions."
The update introduces Apple Intelligence, significantly impacting frontend development and UX design by enhancing user experience through intelligent recommendations and streamlined workflows.